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Survey: IT Outages Causing Alarming Impact On Businesses

Dimensional Research studied the business impact of IT outages and why IT teams aren't doing a better job resolving them.

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H ow Long Can They Stand It?

Forty-five percent of participants surveyed said that within 15 minutes of an outage, their business was feeling the negative repercussions. And 17 percent of them said they felt the pain the instant IT had a service disruption.

An additional 29 percent reported that it took 15 minutes to an hour before they were adversely impacted.

Stakeholders in more than three-fourths of the businesses had at some point voiced concerns about their IT departments' taking too long to resolve key issues.

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