A Schism In Unified Communications: Why Cloud Is Mounting A Takeover

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Survey Says …

Businesses are increasingly turning to integrated communications solutions, a technology category known as Unified Communications that's increasingly critical to efficient and effective business operations.

But those organizations have very different perspectives and strategies on which tools and solutions to implement.

To gain insight on those attitudes and strategies, Evolve IP conducted its annual North American Business Communications Survey.

Wayne, Pa.-based cloud services provider Evolve IP surveyed more than 1,000 North American executives and IT professionals about their familiarity with the technology, preferred communications tools, demand for video, barriers to adoption and satisfaction with both their cloud-based and on-premises telephony systems.

Among the findings, mobility and the bring-your-own-device trend are driving a move to the cloud-based communications and collaboration tools.

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