Low-Code App Development: Salesforce, OutSystems, Appian Riding High On Latest Forrester Wave

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Strong Performer: ServiceNow

ServiceNow has taken "a big leap forward" when it comes to its development platform, "and more is coming," noted Forrester.

The Santa Clara, Calif.-based cloud software heavyweight still falls short of the Leaders category, landing in the second-tier of Strong Performers in Forrester's Wave.

A large base of enterprise customers makes ServiceNow a widely considered option among customers evaluating low-code platforms. The company's latest release, Now Platform, remedies some shortcomings that set it back in prior Wave reports, including an over-reliance on scripting and low awareness among developers.

"The platform opportunity is as big as Salesforce's," noted Forrester.

"Equally important, the vendor's road map calls for adding within months real-time data processing, predictive analytics, ML, and event-based applications."

ServiceNow is particularly strong in facilitating IoT applications. It has a solid road map for artificial intelligence and advanced analytics, and a marketplace that's gotten off to a quick start over the last year, according to Forrester.

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