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6 New VMware Partner Incentives And Offers You Need To Know

‘In this multi-cloud world, especially with the announcements VMware is making this year, it really puts partners at the front and center of leading the transformation with our customers,‘’ VMware’s global channel chief Sandy Hogan tells CRN.

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Success 360: Partners Can Now Offer Their Own Services

VMware’s Success 360 offerings allows partners with VMware’s Master Services Competencies to, for the first time, offer their own services for all the stages of the customer lifecycle.

Hogan said partners can now play greater roles in customer success delivery with VMware Success 360, which is a comprehensive SKU-based offering that guides customers through all the stages of their digital transformation. Master Services Competency partners can now collaborate with VMware on Success 360 delivery by owning specific components within the customer success plan that match their capabilities.

“So we are now enabling our partners to work with us in providing their unique services capabilities, and defining roles and responsibility at the customer level, on what they would provide for customer success versus what VMware would provide,” Hogan said.
“So it’s a very collaborative model now to maximize the unique capabilities of VMware and our partners.”

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