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6 Things To Know About The Latest Salesforce Outage

Salesforce customers and partners still have questions about the worst service disruption in Salesforce’s history late last week. Here’s what we know and what we would still like to find out.

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Salesforce grappled with the worst service disruption in its history on Friday and into the weekend. By late Monday, the outage was mostly resolved, although not all users were fully back up and running by that point.

The outage caused sales agents and marketers around the world to lose access to Salesforce Marketing Cloud for several hours, leading some companies to send employees home early for the weekend.

Customers and partners still have a lot of questions about how a faulty script for Pardot marketing automation software wreaked such widespread havoc.

Here's what we know, and what we would still like to find out.

 
 
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