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AWS Outposts GM: ‘Off-The-Charts’ Interest In Hybrid Cloud Service

‘It really has the potential to help open up new avenues for us and help customers accelerate their cloud migrations by filling this hole that was really difficult for us to address before for all the workloads that need to remain on premises,’ says Joshua Burgin, general manager of AWS Outposts.

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When I interviewed AWS CEO Andy Jassy last year , he said while AWS technical personnel will initially handle the installation and maintenance for AWS Outposts, partners are expected to be able to provide those services in the future. Is that in the near future?

The way we see it is it’s not dissimilar to our cloud infrastructure in the regions. The Outpost itself is provided and managed by AWS -- so the underlying hardware. And we’re trying to roll it into your data center -- assuming there’s enough room -- and plug it in, and we monitor it and make sure that the RAM and the CPUs and the power supplies keep up and running. On top of that, you can deploy anything including, in some cases, an entire stack by a vendor. When you think of an example like Philips (Healthcare), that’s going to take over the entire Outpost in a hospital, they can have a service contract on top of that, but they’re not servicing the underlying Outpost itself.

It’s something we’ve thought about but haven’t really committed to -- having a specific kind of reseller or channel program for the Outposts. We think where we are now with the business, that people benefit from having that direct relationship with AWS for the Outpost. If it is fully managed -- like the global systems integrators, in some cases, take care of people’s entire IT estate -- in that case, it’s not directly reseller, but it kind of functions like one. If you had outsourced to one of the big four systems integrators your entire IT, and as part of that they deploy Outposts for you, that systems integrator is, of course, marking up the service that they provide through the Outpost.

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