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Former Microsoft Channel Chief Gavriella Schuster: ‘No Better Time To Be An MSP’

Wade Tyler Millward

‘I wish him luck in his new role,’ former Microsoft channel chief Gavriella Schuster says of her successor, Rodney Clark, who left the tech giant for another job.

Would you say this is a great time for Nerdio and these MSP-focused Microsoft ISVs?

Absolutely. There’s no better time. You look at all of the customers that have realized they needed to accommodate this remote work and hybrid work. And then the opportunity that presents for MSPs, like I said – back in the days when I was in Windows client – the options were, go with a VDI (virtual desktop infrastructure) type of solution or Citrix type of solution. And those are cumbersome and costly.

Using Azure Virtual Desktops, using Nerdio to manage that, doesn’t require a big CapEx (capital expenditure) investment – which is huge for an MSP – and just requires them to have some expertise in the way the systems operate and work. And then you layer on tools like Nerdio that just really simplifies the entire thing and gives you knobs to move as opposed to having to get under the covers and really integrate things and really build them. (It) makes it makes it a really easy business to get into with high, high value out to the customer.

Would you say there is no better time to be an MSP?

There is no better time to be an MSP. It’s something that we – when I was the global channel chief at Microsoft – had been encouraging partners to move to for the last five years.

Which is, really, think about cloud MSP and help customers to understand that they can outsource all of their technology needs to you, that you can provide that ongoing value and subscription support.

It’s essentially like being a hoster again without that CapEx investment. And every customer needs that – and especially if the partners can then move into some of the business solutions as well.

 
Wade Tyler Millward

Wade Tyler Millward is an associate editor covering cloud computing and the channel partner programs of Microsoft, IBM, Red Hat, Oracle, Salesforce, Citrix and other cloud vendors. He can be reached at wmillward@thechannelcompany.com.

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