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Gartner’s 2019 Magic Quadrant For Cloud IaaS: Six Top Providers

Check out who made Gartner’s 2019 Cloud IaaS Magic Quadrant.

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Niche Player: IBM

IBM Cloud represents the evolution of Big Blue technology, from the SoftLayer acquisition to its previous Bluemix offering.

The company's diversified cloud services include container platforms, serverless, and PaaS, complemented by IBM Cloud Private for hybrid architectures.

"IBM appeals to its existing customers who have a strong preference to purchase most of their technology from IBM," Gartner said.

Those customers usually have traditional workloads. But IBM Cloud infrastructure can be used to enable emerging IBM solutions, like Watson artificial intelligence.


IBM benefits from a large base of existing customers running critical applications and just beginning to adopt cloud. A large services business positions Big Blue well to assist those customers embrace cloud transformation.

IBM's latest message around hybrid and multi-cloud does not directly challenge other providers on the Magic Quadrant.

Instead, IBM "offers capabilities and tooling to enterprises, allowing them to choose the cloud environment that is best for their specific application requirements, positioning IBM Cloud as a niche or specialty offering during the selection process."


IBM's Next-Generation Infrastructure project has realized only incremental improvements to the services acquired through SoftLayer. It hasn't delivered on the fundamental goal of a set of IaaS capabilities based on principles of hyperscale architecture, Gartner said.

"Given this, it is unlikely that IBM will become a competitive public cloud IaaS provider," Gartner concluded.

And despite its global set of data centers, "the IBM Cloud experience remains disjointed, as many features are available only in specific locations."

That's one reason IBM customers are most dissatisfied than those of other vendors on the Magic Quadrant.

IBM also has fewer partnerships with major software vendors of the kind that drive deployments.

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