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Gartner’s Top Technology Trends That Will Define 2021

From technology influencing how people behave at work to AI engineering and hyperautomation, here are the biggest technology trends in 2021 that will shape the future, according to Gartner.

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Internet Of Behaviors: Influencing How People Behave At Work

When employees at an industrial site returned to the workplace after the COVID-19 pandemic forced its temporary closure, they noticed sensors or RFID tags were being used to determine whether they were washing their hands regularly, Gartner said in its report. Computer vision was also determining if employees were wearing masks, while speakers were being used to warn people of protocol violations. This behavioral data being collected and analyzed to influence how people behave at work is called the Internet of Behavior (IoB).

As organizations improve not only the amount of data they capture, but also how they combine data from different sources and use that data, the IoB will affect how organizations interact with people. Another example is for commercial vehicles, where IoB technology can monitor driving behaviors like sudden braking and aggressive turns that companies can use to improve driver performance, routing and safety.

The IoB can gather, combine and process data from many sources, including commercial customer data, citizen data processed by public sector and government agencies, social media and location tracking. The increasing innovation of the technologies that process this data has enabled this trend to flourish in 2021. However, it is key to note that privacy laws, which can vary greatly depending on geography, will impact the adoption and scale of the IoB.

 
 
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