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IBM CEO Arvind Krishna: 10 Boldest Statements From CRN’s Exclusive Interview

IBM CEO Arvind Krishna, who will celebrate his first year at the helm of the 110-year old company on April 6, sounded off on everything from the blockbuster SolarWinds breach, IBM’s Red Hat share gains and why IBM’s AI is more ‘trusted’ than any other company.

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Watson Studio: IBM’s AI Data Pledge

We have Watson Studio. You can use that as a partner to construct with your own expertise an AI model—a machine learning or deep learning model.

If you use it for a call center, you build the models, do all the hard work, create it using my questions and answers. Then we are one up. We build a solution that knows how to do, let’s call it chat- based questions and answers. Now you as the partner have to create it with what is the intention of what the customer is doing. The secret sauce is the answers. That is yours. We are never going to ask you for that. That is yours. That is between you and your client.

We have actually built out Watson to be used to build the models completely as an AI platform or for a few verticals like call centers, email, etc.

We are not asking you for all the data and all the training. That is yours. You can keep it. We are never going to suck it back from you. I can look you in the eye and say, ‘Our AI is more trusted than anybody else because I am not taking your data. I will give you a hard commit. I am not going to learn from your data. I am not going to take what you might do at Joe’s Plumbing and then I’ll take it and then give it to Sam’s Plumbing.’

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