
A Deeper Dive Into Microsoft’s Latest Cloud Outage
A software “code issue” resulted in a five-hour Monday evening outage of Microsoft 365 and some Azure Cloud services.
Microsoft customers started reporting their inability to access their cloud-based apps on Downdetector.com at 5:21 pm Monday —within an hour, more than 18,000 posts documenting those problems had flooded the website that tracks cloud outages.
Microsoft said the issue impacted users from 5:25 pm EST to 10:25 pm EST.
Here’s what you need to know about what happened, what services were affected, and how it was resolved.