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Six Things To Know About the Latest Microsoft Cloud Outage

Azure Active Directory, Microsoft’s popular identity and access management service, stopped working Monday afternoon after an engineer attempted a code change, locking users across the U.S. out of their cloud-based apps

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A Deeper Dive Into Microsoft’s Latest Cloud Outage

 A software “code issue” resulted in a five-hour Monday evening outage of Microsoft 365 and some Azure Cloud services.

Microsoft customers started reporting their inability to access their cloud-based apps on at 5:21 pm Monday —within an hour, more than 18,000 posts documenting those problems had flooded the website that tracks cloud outages.

Microsoft said the issue impacted users from 5:25 pm EST to 10:25 pm EST.

Here’s what you need to know about what happened, what services were affected, and how it was resolved.

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