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Six Things To Know About the Latest Microsoft Cloud Outage

Azure Active Directory, Microsoft’s popular identity and access management service, stopped working Monday afternoon after an engineer attempted a code change, locking users across the U.S. out of their cloud-based apps

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Recent History

Microsoft’s cloud services experienced a few major outages about six months ago, just as the coronavirus crisis was driving more users to the cloud.

On March 3, a six-hour outage struck the U.S. East data center for Microsoft’s Azure cloud, limiting the availability of Azure cloud services for some North American customers. A few days later Microsoft disclosed that a cooling system failure was to blame.

Almost two weeks later, on March 16, Microsoft Teams suffered an outage lasting two hours in Europe as a surge of new users turned to the collaboration platform amid the onset of the coronavirus crisis, stressing its capacity.

And then a little more than a week later, Microsoft confirmed a series of March outages impacting European customers were caused by strains placed on several cloud services by the COVID-19 pandemic.

Developers were uniquely impacted in that incident, as the first casualty on March 24 was Azure Pipelines, a continuous delivery services used by DevOps teams.

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