IBM Cloud, June 9
IBM blamed a third-party networking failure for a serious cloud outage that brought many Big Blue customers, including some popular websites, to a sudden halt.
The CEO of one IBM Business Partner told CRN customers across the U.S. lost access to their environments, their status screens and consoles, and they had “no sense of what was happening.”
“It affected everything,” he said. “The whole environment was down.”
The IBM Cloud status page, which also was briefly down during the Tuesday disruption, reported a slew of issues that were resolved after 6:30 p.m. ET.
“The network operations team adjusted routing policies to fix an issue introduced by a 3rd party provider and this resolved the incident,” the IBM status page explained.