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The 10 Biggest Cloud Outages Of 2021 (So Far)

‘Outages can mean the end for companies, depending on their choices in design and deployment, or they can be complete non-events,’ Miles Ward, chief technology officer at Los Angeles-based Google partner SADA Systems, tells CRN. ‘Cloud has changed the nature of outages.’

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January Verizon Outage

Less than a month into 2021, a massive Verizon Fios outage that affected thousands of customers in the northeastern U.S. — at the same time that services such as Google and Zoom appeared to suffer issues as well.

Initial reports blamed a fiber cut in Brooklyn, but Verizon later confirmed to Business Insider that the disruption came from “a software issue triggered during routine network management activities.“

Verizon customers across Boston, New York, Philadelphia, Baltimore, and Washington D.C. saw their internet services slowed or stopped completely. According to DownDetector, which tracks internet outages, there were more than 22,000 reports of outages at around 12:14 pm ET. That number dropped to more than 3,200 at 1:30 pm ET.

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