Addigy Apple Device Management And Service Delivery Platform
Addigy is a maker of Apple device management software that covers Apple operating systems including macOS, iOS and iPadOS. In addition to touting the mobile device management component, Addigy also used the NexGen 2021 Solutions Pavilion to showcase the service delivery aspects of its platform.
The platform stands out with capabilities such as the ability to execute real-time commands, remote control and automated remediation. With its remediation capabilities, Addigy can determine what sorts of issues are repetitive and can automatically fix those issues—freeing up MSPs and IT staff to deal only with the exceptions. And with remote control, Addigy offers several ways to access a device remotely – with or without the user being involved. Addigy allows MSPs and IT administrators to go beyond just managing the device, and to also manage the user experience and fix issues as they arise.