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The Microsoft-Nuance Deal: 5 Big Things To Know

From product integration plans to the history between the two software companies, here are five big things to know about Microsoft’s $19.7 billion acquisition of Nuance.

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Microsoft And Nuance’s History Together

Microsoft and Nuance first began their partnership together in 2019 around accelerating the delivery of ambient clinical intelligence (ACI). The initial partnership brought together Nuance’s healthcare-optimized speech recognition and processing solutions, such as its Dragon Medical, with Microsoft Azure, Azure AI and Project EmpowerMD Intelligent Scribe Service backed with advanced conversational AI and natural language understanding.

The two companies said they were working to power the exam room of the future where clinical documentation writes itself, including around Nuance DAX, which securely captures and automatically creates detailed clinical notes from multi-party conversations during on-site and virtual encounters with patient consent.

Nuance’s Dragon Ambient eXperience, Dragon Medical One and PowerScribe One products, all of which are leading clinical speech recognition SaaS offerings, are built on Microsoft Azure.

On Monday, Nuance CEO Mark Benjamin said the companies’ “growing partnership” has made it clear that Microsoft shares his company’s passion for creating technology to positively change how people work.

“Over the last 18 months, we have been partnering to jointly develop and deploy our DAX solution and, more recently, have been working together to deepen our shared footprint in our vertical markets, notably the financial services, telecommunications, travel, retail, and government industries,” said Benjamin in a blog post today. “We believe the combination of our two companies will, over the long term, accelerate innovation and value as we intensify our industry focus at scale to provide even better outcomes for our customers.”

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