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Thomas Kurian’s 5 Biggest First-Year Changes at Google Cloud

Donna Goodison

Here's a look at Google Cloud CEO Thomas Kurian's five biggest moves after one year in charge.

Rebuilding Google Cloud’s Sales Organization

Google Cloud’s top-to-bottom overhaul of its sales leadership included the hiring of technology industry veterans from AWS, IBM, Microsoft, Oracle, Red Hat, Salesforce and SAP, including Robert Enslin (pictured), a 27-year SAP veteran brought on last April as president of global customer operations.

“We’ve built out great sales leadership from companies with enterprise backgrounds, so they bring a lot of expertise in how to guide and grow and manage large-scale sales organizations,” Kurian said.

Google Cloud also hired John Jester (formerly of Microsoft) as vice president of customer experience, Atul Nanda (Salesforce) as vice president of customer support, Carlo Granda (SAP) as vice president of customer success and Kirsten Kliphouse (Red Hat and Microsoft) as president of North America.

For its geographic regions, Janet Kennedy (Microsoft) is vice president of North America; Eduardo Lopez (Oracle) leads Latin America; Chris Ciauri (Salesforce) heads Europe, the Middle East and Africa; Mark Innes (Salesforce) has taken charge of Australia and New Zealand; and Karen Bajwa (IBM) oversees India.

Google Cloud also hired industry-specific leaders: Carrie Tharp (Neiman Marcus) is running its retail industry team; Philip Moyer (Amazon Web Services) is directing healthcare; Bob Allison (Oracle) is overseeing financial services; David Ooley (Oracle) is the new media, telco and entertainment chief; Dominik Wee (McKinsey) heads manufacturing and industrial; and Mike Daniels (Salesforce) has taken on the global public sector program.

“We've been extremely focused on making sure that we can serve customers with the right technical people, as well as salespeople, and we've significantly expanded,” Kurian said of Google Cloud’s plans to triple its salesforce over the next few years.

Google Cloud now has a regional decision-making model with channel managers reporting to its field sales leaders in their respective regions, rather than Sunnyvale, for greater speed.

 
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