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HP CEO Lores On As-A-Service 'Acceleration' And Combining Managed Print With Instant Ink

The ongoing emphasis on work-from-home is continuing to create new growth opportunities for HP and its channel partners, including a re-imagining of managed print services for home offices, CEO Enrique Lores said in an interview with CRN.

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Some places are seeing a resurgence in cases, especially in the U.S.--how are you factoring that in as part of your decision-making?

From a manufacturing perspective, we have taken all actions that we considered were necessary to mitigate the impact of a second wave. Those actions are in Asia more than here. I think we have been preparing ourselves to make sure we can cope with the situation. The key thing at this point is that we have learned a lot about what to do and what not to do. And as we look forward, we have really changed some processes and changed some plans to make sure we can respond to another outbreak. In the case of the U.S., of course, our No. 1 priority is to protect the safety and health of our employees. As we look at what is happening in some states, we are taking a very cautious approach of going very slowly back to the office--to make sure that we protect our employees, and nobody gets sick because of going to the office too fast.


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