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HP CEO Lores On As-A-Service 'Acceleration' And Combining Managed Print With Instant Ink

The ongoing emphasis on work-from-home is continuing to create new growth opportunities for HP and its channel partners, including a re-imagining of managed print services for home offices, CEO Enrique Lores said in an interview with CRN.

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Overall, do you feel that the events of this year are more of a headwind than a tailwind for HP? At least over the longer term?

I think overall, in the long term, it will be neutral or positive. We are looking at the changes that are happening as a way to accelerate the transformation that we have already started--whether the transformation is the evolution of the business models that we were driving to as-a-service, the expansion into 3-D printing, the fact that now PCs have become essential. If you want to work efficiently from home or if you want your kids to learn efficiently from home, it is very clear you need a PC. And this is a big long-term opportunity for us. Remember in the past when the goal was to have one PC per household? We're evolving that goal to be to have one PC per person--which, in the long term, opens up big opportunities for PCs. We have also seen a big adoption of 3-D printing to print medical products, and this has shown the value that this technology has. So, also long-term, this is a good opportunity for us. This is helping us to accelerate many of the internal transformations we were driving to be more digitally oriented. We are looking at the current environment as a way to accelerate our plans, which will have a positive impact for us long-term.

 
 
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