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CRN Exclusive: Dell EMC Channel Chief Mullen On New Storage Investments, IoT Bundles Ahead And Dell-VMware Partner Program Strategy

"If we can make it easy for partners to actually learn about, understand, package up and sell our broader portfolio, there's nothing stopping us," said Dell EMC Channel Chief Joyce Mullen.

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What's one thing partners want you to improve?

We've got work to do in terms of improving the operational aspects of the program. We heard about that in the partner advisory boards all through the fall. So we're putting a lot of focus on things like making our deal registration process smoother, more efficient and faster [as well as] figuring out how to quote and configure systems faster for our partners, how to make rebates faster. It's speed of operations. We have work to do to make sure we are truly simple, predictable, profitable.

 
 
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