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Data center News

CRN Software Defined Data Center Roundtable: 5 Ways Vendors Are Solving The Channel's Skills Gap

Mark Haranas

Veeam: Peter McKay

Channel Enablement Strategy: Services Training Teams

We're 100 percent channel, so all of our channel partners, or a select group, do services. What we've had to do is develop the frameworks, SWAT teams and best practices where we now have a team that trains the partners who want to do services, on how to do [SDDC] services. It's a critical part, especially in the mid-to-upper end [market], where Veeam doesn't have that services capability. We rely on our partner community to do that. Mileage varies, but that's a critical part of our success. They have to take on more of that services effort because that's something we don't do.

 
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