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CRN's 2018 Products Of The Year

CRN editors looked at the best new products and major updates of 2018 and then turned to solution providers to choose the winners based on technology, revenue and profit opportunities, and customer demand.

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APC SmartConnect ties the APC by Schneider Electric Smart-UPS to the APC cloud via a secure web portal to provide customer notifications and alerts such as battery issues or other problems, along with firmware updates and support. Channel partners can use APC SmartConnect as part of a managed services offering and integrate it with remote monitoring and management software. Channel partners can also configure SmartConnect to pass them alerts to provide proactive management for customers. Josh Gradwohl, inside solutions architect for power and cooling at Auburn, Wash.-based solution provider Zones, said that many of Zones’ customers have asked to get access to their UPSes through the cloud. “To have it hosted in the cloud and available for access from any location [is] much easier,” Gradwohl said.

Subcategory Winner—Revenue and Profit: Eaton Visual Capacity Optimization Manager

Eaton Visual Capacity Optimization Manager offers intuitive power management and business intelligence by monitoring the power infrastructure of both IT and facilities—reducing operational expenses for data centers and improving the reliability of systems and applications, while also using data analysis to help mitigate risk.

Finalist: Tripp Lite Three-Phase PDUs With LX Platform 

Among Tripp Lite’s latest power protection and connectivity products is a lineup of three-phase monitored and switched PDUs featuring a mobile-friendly, HTML 5-based LX Platform interface along with an easy-to-use LCD touch screen—ultimately offering improved load monitoring capabilities to users.

Finalist: Vertiv Liebert EXS 

Aimed at small spaces, Vertiv’s Liebert EXS is a compact-size UPS system. The system fuses the UPS with batteries, maintenance bypass, distribution and communications; offers capabilities for supporting single and three-phase critical loads; and delivers strong power-per-unit results.

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