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Dell’s Jim DeFoe On Retirement, Michael Dell And Advice To Partners

‘The commitment that [CEO] Michael [Dell] has and the passion that Michael has is pretty amazing,’ says Jim DeFoe, senior vice president of Global Distribution for Dell.

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Talk about your time at Dell since 1997? What are you most proud of?

Across the 23 years, I have a lot of great memories. I spent time in our K12 and education and healthcare business. We grew those businesses quite rapidly. For the last almost 13 years, I’ve been in our channel business. I’m excited about a lot of the things that we did. One of the most rewarding aspects of my career was, as we started our channel program, being able to develop trust and relationships with channel partners. From a company who primarily was a direct manufacturer to opening up a channel business, there was a bit of skepticism from our channel partners. For us to develop that trust and relationship and build that business to where it is today means a lot to me. There are a lot of partners and distributors that I would call personal friends of mine.

That’s probably what I’m most proud about overall -- the fact that we could build a program, stay consistent with that program throughout the years, continue to grow it the way we have, and get the respect from our partners and the distribution community about our commitment to the program.

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