IT Infrastructure Monitoring
Winner:
LogicMonitor
This year, LogicMonitor added new capabilities to help MSPs monitor and pull out actionable information on their microservices and containerized applications. LogicMonitor's flagship platform added Kubernetes support—which provides health metrics and performance data for all aspects of the Kubernetes cluster—and added LM Service Insight, which brings together performance indicators across grouped resources to monitor and alert on the performance of the overall container service. The updates ultimately connect the dots for MSPs by providing context around their alerts, so they can see exactly how a hardware or connection issue is impacting services or applications.
Finalists:
New Relic One
New Relic One aims to stand out from other monitoring platforms bringing together all of a business' systems, teams and technology into a single view—enabling distributed teams to centrally manage their software and bring in more automation.
OpsRamp
The OpsRamp platform helps IT teams discover assets across hybrid environments, then manages, monitors and automates service delivery. The multi-cloud infrastructure monitoring platform is optimized with AI technologies, including an inference engine that ingests and correlates alert data from multiple sources.
