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Here’s What To Know About The ‘Revolutionary’ Deal Bringing Together ConnectWise And Continuum

It’s a tectonic shift in the MSP landscape as ConnectWise and Continuum join forces. Here’s what you need to know about the deal, the plans for each company’s CEO, and what some MSPs think about the merger and the overall MSP landscape.

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The ‘Dominant’ Platform

ConnectWise and Continuum Wednesday said that they have joined forces in a move that is seen as a tectonic shift in the MSP landscape, creating not only a platform juggernaut with nearly 35,000 global users but potentially changing how thousands of those MSPs do business.

“You look at the aggregate of this entity in revenue, in footprint, in number of MSPs and TSPs [technology solution providers], in product portfolio, in employees, in geography—this is by far the largest provider in the space,” said Continuum CEO Michael George, who is an investor in the new company but is not staying on board. “With size and scale come economies of scale, breadth of capability. This is the largest, now dominant platform in the market. Our collective MSPs benefit from having that as their empowerment platform to go to market. If I were in the MSP space today, I couldn’t imagine a better platform to go to than this one.”

ConnectWise CEO Jason Magee, who will be leading the combined company, said that with the merger, he hopes to bring the best products of both companies to bear in the market. These include ConnectWise’s dominant PSA tool and Continuum’s robust artificial intelligence/machine learning enhanced security, which itself is bolstered by four Security Operations Centers around the world.

“Whether it’s the growing pains of talent and skill shortages, it will help accelerate ConnectWise and push ConnectWise further into the cybersecurity realm,” Magee said. “This is something that Continuum has done extremely well over the last couple years and, quite arguably, [is] probably the most successful in the MSP, TSP space in doing so. You sprinkle in the managed offerings around SOC, NOC [Network Operations Centers] and help desk and bring that all together with the current ConnectWise platform, and this is going to be revolutionary.”

Magee said in addition to the merger news, ConnectWise is unveiling the purchase of IT Boost, a documentation tool, that will soon be available to partners.


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