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6 Ways IT Vendors Are Using Artificial Intelligence To Strengthen Their Product Portfolios

CRN invited six leading technology vendors to discuss the present-day realities of AI, dispel its myths and explain where partners can find meaningful opportunities in this emerging space.

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IBM channel chief David Wilson notes that solution providers, systems integrators and distributors can all take advantage of the changing IT landscape by enhancing their existing services and industry expertise with AI technology.

IBM, he said, has begun incorporating its Watson AI business platform into several different product lines, including the company's QRadar SIEM offering. By pairing QRadar with Watson, IBM partners can better support security analysts through AI that automatically investigates threats and provides insight around potential response methods.

"Things that would take days to analyze with our CISOs in the field are now, with Watson, able to be ingested and we can come up with recommendations within minutes - it's dramatic," Wilson said. "So now you start to take the more menial tasks that we are responsible for today, use the AI engines to be able to drive greater insights into them, and leave our partners and our clients available to actually drive more business value into the clients."

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