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7 Things To Know About Ciena's New 'Personalized' Partner Program

‘We have created a way that every partner can extensively have their own personalized partner program through our joint business planning process,’ Ciena channel leader Sandra Glaser Cheek says about the new Ciena Partner Network.

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Two Tier Levels

There are just two tier levels in the Ciena Partner Network: Professional and Elite. Partners in the top Elite level will have a more collaborative and customized experience with Ciena. "Most Elite partners have dedicated account managers and field marketing resources," said Glaser Cheek.

Solution providers in the Professional tier will be the partners who have taken some steps to invest in Ciena and will be included in some of the collaborative process. "Professional partners can participate in the collaborative process with us, but it won't be as high touch and it will be a little more self-served through our newly launched partner portal, which has a modern interface that will be really supportive to them."

 
 
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