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7 Ways To Build A ‘Sticky’ Managed Services Practice
by Joseph F. Kovar
‘Sooner or later, [a customer is] going to replace a switch. They’re going to upgrade a firewall. They’re going to have 30 users go home and have to work from home for the next six months, a year, a year and a half. Then they’re going to need help setting that up. So you can jump in there and be their savior,’ says David Cox, director of operations at G6 Communications.
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5 Things MSPs Should Know About Hiring In A Tight Job Market
by Joseph F. Kovar
‘So what this means is, the [COVID-19] pandemic has shown all the skillsets to be very valuable. And employees that just started working at these companies are on the average making 30 percent than people in the same role that started two years ago,’ says Michael Slater, Sherweb’s director of pre-sales and partner enablement.
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18 Red Hot IT Products And Services MSPs Need To See
by CRN Staff
CRN breaks down 18 of the hottest vendor products and services that were on display during XChange+ 2021 that channel partners and MSPs need to know.
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MSPs: The Fastest-Growing Products And Services In 2021
by CRN Staff
CRN asked 10 solution providers and MSPs at XChange+ 2021 this week the question: “What service or product will be your fastest-growing through the end of the year and why? And just how much growth are you expecting?”
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Huntress Labs On Responding To A Cyberattack: 5 Key Steps For MSPs
by Joseph F. Kovar
‘Oftentimes your counsel or your insurance will be the ones that bring in an incident response team. Usually they do that under attorney-client privileges. And what this does is it gives you an independent, verifiable third-party player that’s going to do these things with you, not on your behalf,’ says Huntress Labs CEO Kyle Hanslovan.
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5 Big Ways MSPs Are Driving Sales In 2021
by C.J. Fairfield
‘If you‘re not thinking about managed services or services in general, your business is going to stagnate,’ says Tom Turkot, vice president of sales at ACP CreativIT.
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Network Solutions Provider CEO: ‘Competition Is Getting Tighter’
by Wade Tyler Millward
“Customers don’t want five or six, multiple MSPs in-house,” Network Solutions Provider customer advocate CEO Phil Walker tells CRN. “They want one or two for redundancy that they can rely on.”
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Sherweb Executives On Bringing Cloud Services, Security To MSPs
by Joseph F. Kovar
‘We were lucky to have our huge base of MSP partners by being first to market with the advent of the public cloud. Now we’re making sure that we serve those MSPs well and that we add value in every way possible where we see a gap, where we see that it is possible for us to add value,’ says Matthew Cassar, co-founder and co-CEO of Sherweb.
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Emerging Technologies MSPs See As The Biggest Opportunities In 2021
by Rick Whiting
We asked MSPs on this year’s MSP 500 list to tell us which emerging technologies they think will provide the biggest opportunities in 2021. Here’s what some of them had to say.
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Kaseya CEO Fred Voccola On His Rivals, Private Equity And A Possible IPO
by O’Ryan Johnson
The outspoken leader of the ITSM tool provider chimed in on where he sees growth coming from in 2021.
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The Biggest Challenges 25 MSPs See For Their Business In 2021
by Rick Whiting
We asked MSPs on this year’s MSP 500 list to describe what they expect will be the biggest challenges they face in 2021. Here’s what some of them had to say.
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The Most Significant Changes 20 MSPs Made To Their Business In 2020
by Rick Whiting
We asked MSPs on this year’s Managed Service Provider 500 list to describe the biggest, most significant changes their companies made in 2020 to drive success. Here’s what some of them had to say.
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The Top 10 Fastest-Growing IT Jobs By Salary In 2021
by Mark Haranas
From cybersecurity analysts and data scientists to cloud and DevOps engineers, here are the top 10 fastest-growing IT jobs by salary, according to the new 2021 Dice Tech Salary Report.
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30 Notable IT Executive Moves: January 2021
by Dylan Martin
January starts off 2021 with CEO shakeups at Intel, VMware, Qualcomm, Centrify, Infinidat and Forcepoint, plus big executive moves at Microsoft, LogicMonitor, AMD, HP Inc., Unisys, Hewlett Packard Enterprise and many others.
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