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10 Top Printer Industry Trends To Watch In 2020
by Kyle Alspach
While the coronavirus pandemic has disrupted the industry, opportunities abound in areas such as work-from-home devices, managed print services and app-based workflows.
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20 Free Cybersecurity Tools To Keep You Safe When Working From Home
by Michael Novinson
From virtual firewalls and VPNs to endpoint and web protection to threat intelligence and incident response services, here’s a look at the free cybersecurity tools users can access while working from home.
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Here’s Where 50 MSPs Are Placing Their Technology Bets For 2020
by Rick Whiting
In their applications for this year’s CRN Managed Service Provider 500, MSPs were asked what emerging technology areas they see as providing the biggest business opportunities. Here’s what some of them had to say.
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Kaseya’s Fred Voccola Answers 10 Questions About MSPs In 2020
by O’Ryan Johnson
“Just because we’re ahead doesn’t mean we’re sitting on our butts. We need to continue to innovate. Innovate doesn’t mean ‘Just build cool products.’ Innovate means make Kaseya easier to do business with. Make Kaseya more financially appealing for our customers. Asking ourselves, ‘What can Kaseya do to make sure a Kaseya MSP is growing faster than the market?” Kaseya CEO Fred Voccola says.
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What Top Managed Service Providers Are Doing To Win In 2020
by O’Ryan Johnson
Security, talent retention, and a solid understanding of your customer are all top of mind for MSPs in 2020.
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ConnectWise Control 'Attack Chain' Exploit: 20 Questions For Security Researcher Bishop Fox
by O’Ryan Johnson
"One of our security researchers found these vulnerabilities. He deemed them severe enough to rate them as critical and the attack chain so bad that we had to report them."
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Rivals Reflect On The ConnectWise-Continuum Merger: ‘They Have A Lot Of Good Pieces’
by O’Ryan Johnson
SolarWinds MSP, Kaseya, and Barracuda weigh in on what last week's major acquisition means for the industry, the influence of private equity, and ConnectWise’s new documentation tool.
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Focus On The MSP: 5 Recent Partner-Friendly Changes At Axcient
by Joseph F. Kovar
Under the leadership of David Bennett, who early this year joined Axcient as CEO, the company has made significant changes including making its technology easier to sell and to try and revamping its channel team to bring more focus on customers, not sales.
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ConnectWise Fights Back: Multifactor Authentication Will Soon Be Default Setting
by O’Ryan Johnson
ConnectWise Chief Information Security Officer John Ford says the MSP platform provider is implementing multifactor authentication by default as part of a stepped-up battle to strengthen MSP defenses against cybercriminals.
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Continuum CEO Michael George On The Growing Security Threat To MSPs, Platforms
by O’Ryan Johnson
“If you think things are bad now, wait until the Internet of Things takes hold … The lid hasn’t even blown off this problem yet, and it’s going to. Because the Internet of Things is taking hold and creating a whole new set of vulnerability points in the spectrum of the network and network access points,” Continuum CEO Michael George tells CRN.
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10 Questions: ServiceNow CEO John Donahoe Talks Partners, Competition, And What Lies Ahead
by O’Ryan Johnson
ServiceNow CEO John Donahoe sat down with CRN at the company’s Knowledge 19 event in Las Vegas where he talked about the revamped channel program, how partners can help the company achieve $10 billion in revenue, and where the white-hot automation platform is placing its bets in 2019.
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What You Need to Know About Carl Icahn’s Attempted Board ‘Takeover’ Of Conduent
by O’Ryan Johnson
A board member appointed by activist investor Carl Icahn resigned suddenly this week and filed a four page letter to the SEC in which he outlined a laundry list of grievances. Conduent said before the letter was filed, Icahn attempted to use it as leverage to get Conduent Board Chairman William Parrett to step down.
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Wipro Digital President Rajan Kohli On Digital Transformation And The Firm’s Biggest Growth Drivers
by O’Ryan Johnson
“If a client comes to us with a problem and they say ‘OK, what should be my next product’ or ‘Which of my products is more valuable than the others?’ the approach we take is not one a typical strategy house would take. There’s a more design-led approach where we really understand what is valuable to their end customer, and then work backwards from there,” Kohli said.
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Top Public Cloud Infrastructure MSPs In Gartner’s Magic Quadrant
by Mark Haranas
Accenture, 2nd Watch, Cognizant and Infosys are just a few of the channel partners that made Gartner’s new 2019 Magic Quadrant for Public Cloud Infrastructure Professional and Managed Services, worldwide. Read about the 19 global leaders selling services around AWS, Microsoft Azure and Google Cloud.
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