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10 Ways Kyndryl Will Drive Innovation, Services: CEO Martin Schroeter

‘Kyndryl is a true IT services company with a customer-centered culture,’ Kyndryl CEO Martin Schroeter said Tuesday during a virtual event. ‘Customers are our North Star. We help our customers design, manage and modernize the technology systems that the world depends on every day.’

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‘Kyndryl Is Different’

“Kyndryl is different. And we’re different really for a few reasons that are really important. First and foremost, the mission is different. The mission Kyndryl has now is different. And it sort of describes why we worked with our customers to pick the strategy we picked. But with that different mission, we can have a different strategy and the strategy aligns with what our customers are doing. The strategy aligns with all the long arc trends that each of you I’m sure sees and experiences today. So the mission is different.

Our ability to invest the capital allocated to this business is different. IBM didn’t invest in the business. Arvind covered this when they announced the spin over a year ago already. So our ability to invest, our ability to create new capabilities and our ability to build and operate in a broader ecosystem is different.

And then finally, the people are different. I took you through the leadership team here, we have a really good mix of people who come from inside this business who know the customers will who know the business well and know you know where we are, along with a really talented, really strong team from outside at the senior leadership level, people with new ideas and people who will bring new perspectives to how this business is run, all of whom are supported by a world class board overseeing the strategy and the execution and the path.”

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