7 Key Decisions When Building Successful Managed Services Practices

Taking The Plunge

Migrating toward managed services is not something to be taken lightly. In addition to myriad technological decisions, companies need to closely consider a host of customer-related issues that could mean the difference between success and failure. Based on anecdotes from channel partners and experts who are familiar with the process, here is a short list of key care-abouts that merit attention.