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The 10 Coolest Managed Services Offerings Of 2015

This year's top offerings allow MSPs to capture revenue from Microsoft Azure, Office 365 and Skype for Business, and excel at a range of offerings from modernizing applications to eliminating repetitive manual processes.

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3. SmartPoint Managed Services For Skype

Shortly after Microsoft unveiled Skype for Business, Carousel Industries launched a complete managed services package for the unified communications ecosystem.

In March, the Exeter, R.I.-based company, No. 64 on the CRN 2015 SP 500, introduced a solution that helps clients identify incorrect network settings and utilization, access Skype voice and video analytics, and view multitenant performance trends and reports. It also allows end users to receive important notifications on network events impacting Skype, the company said, and gain insight into conferencing sessions and issues.

The managed service covers every aspect of the communications environment, Carousel said, including instant messaging, voice, video and Web conferencing, and can deliver intelligence, diagnostics and monitoring of the entire unified communications infrastructure.

 
 
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