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Here's Who Made Gartner's 2017 Magic Quadrant For Managed Workplace Services

In its first assessment of managed workplace service providers, Gartner outlines what it sees as leaders in the space, along with challengers, visionaries and niche players.

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Leader: CompuCom

Another services industry giant, CompuCom is listed as a Magic Quadrant Leader. The firm's North America service desk business comprises 1,606 agents in the U.S., Canada and Mexico, and another 47 in India. The company also delivers on-site desktop services through 5,923 agents in the U.S. and Canada, and provides desktop support services for about 5 million users, more than 6.4 million physical desktops/laptops and 428,000 mobile devices. The company also provides services to nearly 2 million users through walk-up kiosks. CompuCom is currently developing its virtual personal assistance offering and its digital transformation platform, named Advanced Intelligent Automation.

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