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Emerging Technologies MSPs See As The Biggest Opportunities In 2021

We asked MSPs on this year’s MSP 500 list to tell us which emerging technologies they think will provide the biggest opportunities in 2021. Here’s what some of them had to say.

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5S Technologies

Mike Shook


Hyperconverged infrastructure, VDI and app virtualization.

Apex Digital Solutions

Jason Lambiris


Apex Digital Solutions sees a lot of growth opportunity with cloud voice and the modern meeting experience. During 2020, Microsoft Teams adoption for remote work and meetings soared. However, many customers have yet to fully adopt Teams for calling or other advanced collaboration and application integration scenarios.

Security is another area with a uniquely high business opportunity. There are increased threats and continued saturation of point solutions, resulting in confusion and complexity and a lack of skill set for organizations to address their security needs in-house. By continuing to drive its managed security services, the MSP can address this gap hindering many organizations.


Jon Thomsen


Atmosera continues to see large opportunities within the data analytics, business intelligence and IoT space as well as within our InfoSec Services. The MSP continues to expand its involvement in IoT/data analytics via the Azure platform and the work the company did in 2019 and 2020 around its InfoSec practices has really paid off and it will be doubling down on that focus.

Additionally, Atmosera still sees a large opportunity within the application modernization movement to leverage public cloud, being able to modernize applications for true SaaS or PaaS functionality. The MSP is actively pursuing inorganic activities to augment and accelerate its leadership in this category of activity.


Ed Boucas

Founder, CEO

In 2021 Cipher sees opportunities in better utilizing Security Orchestration, Automation and Response (SOAR) platforms to help with internal processes. The emerging field of AI, specifically neural networks and Bayesian networks is also an area the MSP will focus on to assist with cyberintelligence and log monitoring.

Connections for Business

David Bennett


Cloud remains the greatest opportunity. Everyone seems to tout security, but for all the talk, many clients don‘t want to pay the price, so it’s an expensive exercise to educate to sell. Cloud, however, especially after the pandemic, is going to explode even further than before.

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