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Emerging Technologies MSPs See As The Biggest Opportunities In 2021

We asked MSPs on this year’s MSP 500 list to tell us which emerging technologies they think will provide the biggest opportunities in 2021. Here’s what some of them had to say.

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Rob Muroff

Owner, COO

Further traction on ServiceNow with expansion beyond the IT vertical into the business.

C Spire Business

Allen McIntosh

General Manager

Private LTE/5G, SD-WAN and VMWare on Azure.

eMazzanti Technologies

Jennifer Mazzanti


Dark web monitoring.


Jeff VonDeylen


The emergence of new underlying services being created by the public cloud providers is enabling new styles of application architecture as well as optimizing a host of long-standing IT measures. MSPs have the opportunity to enhance the end-user experience related to adoption, use and optimization of these services through the MSP’s own service innovation.

Secondly, tools for managing the application development and deployment process continue to evolve, thereby enabling faster evolution of the application portfolio. This ongoing change in the development life cycle creates challenges for organizations related to process enablement, configuration control, monitoring, security and optimization.

Envision Technology Advisors

Todd Knapp

Founder, CEO

Envision sees digital transformation, specifically in the areas of analytics and automation, as its biggest areas of opportunity. The pandemic forced many businesses to rapidly pivot their operations, adopting new technologies and processes to support a newly distributed workforce model. The MSP looks forward to helping clients sort through these new challenges and continue their digital transformation journeys.

Envision also sees great potential for its data analytics and business Intelligence practice. The MSP is eager to help clients leverage the power of data analytics to make more informed decisions, better align their operations, and develop more persuasive business appeals.

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