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Here’s Where 50 MSPs Are Placing Their Technology Bets For 2020

In their applications for this year’s CRN Managed Service Provider 500, MSPs were asked what emerging technology areas they see as providing the biggest business opportunities. Here’s what some of them had to say.

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Emerging Opportunities

As the channel morphs into a services-focused industry, the challenge for managed service providers (MSPs) is forecasting what services are going to be in demand from their clients. Since MSPs have to invest heavily in technology, talent and training to provide those services, betting on the right “next big thing” is key.

Applicants to this year’s CRN MSP 500 were asked what emerging technology areas they see as providing the biggest potential opportunities. Many, not surprisingly, cited security technologies and services of all kinds, while cloud technologies and services weren’t far behind. But others, from Kubernetes containers, to 5G and SD-WAN, to AI and machine learning, were also cited.

Here’s a sampling of the responses from 50 MSPs on this year’s list.

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