Managed services News
Kaseya CEO: MSPs Are ‘Playing With Fire’ If They Can’t Get Their Customers To Pay For Security
Joseph F. Kovar
‘For example, let‘s assume a dental practice of 25 employees as a standard MSP customer. How many of those dental practices are willing to pay every three months to certify every employee on security awareness training, like don’t click on links? …The bad guys know the dental practice is the one that‘s probably going to bite,’ says Kasey CEO Fred Voccola in an interview with CRN.
What else went on at the Connect IT conference?
We‘re releasing a new security product called VulScan. It’s a vulnerability scanner, purpose-built for our market, for MSPs and the customers they serve. It’s interesting. We have some data that shows around 54 percent of MSPs do not use vulnerability scanning technologies. … And the reasons are, they’re really expensive and they’re not necessarily the easiest things to use. They’re built for the enterprise. Rapid7 and Qualys are great products, but they’re not built for the MSP space in terms of pricing and usability. So we’re releasing VulScan. We actually pre-released it about four months ago. We got about 150 MSPs that bought it and are using it. So we’re pretty jazzed to open that up to the world.
We have a lot of enhancements--I‘m not going to call them new products. It’s things that we’re just giving for free to users of our IT Glue IT documentation platform. We have all sorts of stuff like automated security documentation being built in. That’s a big thing. They’re called security checklists. Having those things prebuilt in makes it really easy for the IT Glue user. These are things people should use. It’s just, like anything, IT people are getting crushed. There’s so many things they need to do. So we’ve got to automate as much as we can.
We also have some cyber certifications that we‘re doing. A lot of third parties are really interested in that. There’s a cyber security management certification.