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Managing IT Talent In A Talent-short World: MSP Adnet Shares Its Secrets

Joseph F. Kovar, Konstantin Vengerowsky

‘I think for any employee, they want to know what their growth capability is. And isn’t the largest challenge for a small employer to show a future trajectory? I think without question the largest selling point for our current and new staff is to show them they’re part of something larger and that there are opportunities within the entire ecosystem for them to work together,’ says Adnet Technologies CEO Chris Luise.

How do you define Adnet?

We’re an MSP managed cloud and cyber security firm located upstate New York and in Connecticut, New England region. And we’re part of the New Charter Technologies platform. New Charter is a national MSP that’s relatively new. So there’s 16 organizations that are rolling in under that right now. That’s relatively new for us. We got onto that platform in August.

How did becoming part of New Charter change your business?

Not much. More access to different pieces of our business. I think if we take a step back, it’s a transition for sure. We have an opt-in partner model if you will. So everybody who’s an operating company president is an equity holder in New Charter. We’re building out this large partnership so that we can basically attack the market in a much more coordinated fashion. It’s very low integration. So my partners in, pick a state, Massachusetts, or in California, we operate very collaboratively. ‘Have you seen this? Can you give me help with that?’ It gives us a lot more scale, and in this time, scale is extremely important. We have cybersecurity expertise and much more bench. To go from 70 employees, which is what we’ve built into as Adnet, to now 700 employees, scale matters. The ability to fight for talent, let alone clients, but fight for talent is a winning proposition right now. And we’re super excited to be a part of this.

 
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