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Managing IT Talent In A Talent-short World: MSP Adnet Shares Its Secrets

Joseph F. Kovar, Konstantin Vengerowsky

‘I think for any employee, they want to know what their growth capability is. And isn’t the largest challenge for a small employer to show a future trajectory? I think without question the largest selling point for our current and new staff is to show them they’re part of something larger and that there are opportunities within the entire ecosystem for them to work together,’ says Adnet Technologies CEO Chris Luise.

So for your employees, the fact that you’re collaborating with others within New Charter, is that a selling point for employees or is that one of the things they just have to deal with?

I think for any employee, they want to know what their growth capability is. And isn’t the largest challenge for a small employer to show a future trajectory? I think without question the largest selling point for our current and new staff is to show them they’re part of something larger and that there are opportunities within the entire ecosystem for them to work together. This is absolutely a strong motivator. We didn’t have that a couple years ago. It took 30 years to hit 70 employees. The growth trajectory is not as fast. But when you’re part of something, especially something as high growth as New Charter is, opportunity for those who want it--and I’ll put a caveat on that--is certainly a selling factor.

I have kids in the workforce, my own kids, and they are looking at their career and their trajectory. When hiring younger employees, typically we want to help them identify and obtain their growth trajectory. To do it as a small employer is very, very difficult. You will celebrate them if they leave Adnet, but we want to be able to invest in them and show their long-term growth over time. And even having said that, the number of employees at Adnet that are celebrating over two decades of service is remarkable. We’ve got quite a few. And I think that shows not just the growth trajectory from within, but horizontally growth as well.

How many people are you looking for right now?

Platform wide, enough to have three full-time recruiters working for us at New Charter. But even within Adnet, we absolutely are hiring right now. I can see us looking for another three to five people in the coming months.

 
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