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CRN's 2019 Products Of The Year

CRN editors looked at the best new products and major updates of 2019 and then turned to solution providers to choose the winners based on technology, revenue and profit opportunities, and customer demand.

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Hewlett Packard Enterprise has been building out its InfoSight artificial intelligence management tool with new capabilities to help partners better manage their customers’ on-premises and cloud-based IT infrastructures. The new capabilities—including a workload planner and an intelligent multitenant recommendation engine, as well as further integration with HPE’s GreenLake consumption-based IT model—help partners to provide a wide range of new services to clients. With the enhanced InfoSight, partners can better understand customers’ existing environments as a way to initiate more intelligent sales conversations; provide breakfix services for their entire environment; sell platform refreshes and upgrades; focus infrastructure for specific workload requirements; and introduce valuable advisory services.

Finalist: AppDynamics

Cisco’s application performance monitoring software arm, AppDynamics, recently unveiled new features aimed at boosting visibility and insight for users. Those include Serverless Agent for AWS Lambda, which extends visibility to serverless functions, and AppDynamics for ACI, which brings together application intelligence from AppDynamics and Cisco’s software-defined networking offering, ACI.

Finalist: Microsoft Dynamics 365

Dynamics 365, Microsoft’s combination cloud CRM and ERP system, recently received partner-focused advancements including a new version of the Dynamics 365 Nonprofit Accelerator, featuring greater data transparency and streamlined implementation. Partners building financial services solutions also got a boost through new financial services integrations for Dynamics 365.

Finalist: Oracle Autonomous Database

Dedicated With the addition of Autonomous Database Dedicated, Oracle offers a private database cloud that is customizable and runs on dedicated Oracle Exadata infrastructure within the Oracle Cloud platform. The Autonomous Database Dedicated service enables users to run databases at any scale and delivers a high degree of workload isolation for enhanced security.

Finalist: Splunk Enterprise 7.2

Splunk Enterprise 7.2 has brought the ability to scale up to managing trillions of events in near-real-time. New features have included Splunk SmartStore for automatic evaluation of users’ data access patterns—enabling decisions about which data must be available for real-time analytics and which can reside in less expensive long-term storage.

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