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10 Top Microsoft Teams News Stories Of 2020

From massive user growth, to feature updates, to partner opportunities, here are the biggest news stories of the year about the Microsoft Teams collaboration platform.

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Breakout Year For Teams

Before this year, Microsoft had spent several years refining and heavily promoting its Teams collaboration app. All of that effort paid off during the big shift to remote work in 2020--and Teams is now ending the year in an astonishingly different situation than it started out. Not only is Teams now a household name and used by more than 100 million people each day, but the app itself now has far more functionality than it did at the start of 2020--thanks to a rapid pace of development by Microsoft. Meanwhile, many solution providers in North America have gone all-in on Teams, and found a wide array of revenue and profitability opportunities over and above licensing (which is negligible, since Teams is already part of Office 365). “What’s so attractive with Teams is that there are so many revenue streams for a company like ours,” said David Ellis, vice president of collaboration at Tacoma, Wash.-based Continuant.

What follows is our roundup of the 10 biggest Microsoft Teams news stories of 2020. 

  Get more of CRN’s 2020 tech year in review.  

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