10 Sticky Questions For The Avaya Channel

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Is IP Office 8.1 A Hit?

By all accounts, yes, IP Office 8.1 is a hit -- and according to Avaya, order volumes are skyrocketing.

IP Office, Avaya's flagship UC system for small and midsize businesses, has long been a 100-percent channel business for the vendor. But earlier this year, the company upped the ante on IP Office with the release of version 8.1, which dramatically scales the system's user capacity, and according to partners, it made the system much more of a fit for the midmarket channel sweet spot.

"We've seen a strong interest in the product from what you might call everyday enterprise: customers that aren't small but aren't yet Fortune 2000-size," Chris Atha, director of business development for San Jose, Calif.-based AdvanTel Networks, told CRN at the time of IP Office 8.1's release. "This is a feature set appropriate for them."

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