Avaya CTO: 'We Scale Much Better' Than Microsoft Skype For Business

What is Avaya doing on the UC-as-a-Service front to help drive partner growth?

We are a channel-driven company and that's not going to change even in the cloud world. [With] cloud, there is not a one-size-fits-all approach -- this is where we also differentiate [our business] from Cisco and Microsoft. So we have several cloud models. We have models which are with service providers where we build a platform with them and then they manage and operate the service. We have licensing or pay as you go, subscriptions -- that’s one model.

The second model is, our Customer Engagement OnAvaya recently became available with the underlying platform being Google, powered by Google Cloud Platform. That is a midmarket contact center solution, which is fairly unique. We run that multi-stance, multi-tenant platform for customers, but it's sold by partners. As a partner, you could go to the partner portal to deliver that to customers.