Avaya CTO: 'We Scale Much Better' Than Microsoft Skype For Business
What else is on Avaya's technology road map?
We're going to be very active in analytics. That's an area where call centers are converging and we have big projects in that space. Also you need to have mobile capabilities.
Then underlying all of that, you have a move to software -- we are increasingly virtualizing everything. We're continuing in the direction for our contact center and UC products and networking products. We announced an SDN Fx fabric, so we are going to continue and make that even more software.
Learn More: Laurent Philonenko | Avaya Aura Platform | Microsoft Skype For Business | Avaya partners | Avaya channel