Here's Who Made Gartner's 2015 Magic Quadrant For Unified Communications As A Service
UCaaS Global Market Sees Significant Growth, M&A On The Horizon
Unified Communications as-a-Service is experiencing significant growth in all segments as many large and small players are jostling for position. UCaaS offerings are increasingly functionally competitive with premise-based alternatives and vendors improving their user experience, API connectivity with leading cloud applications and mobile-first user deployments, according to Gartner Analyst Bern Elliot, who co-authored Gartner's Magic Quadrant for Global Unified Communications as a Service.
"It's going to continue to gain in adoption, and some segments are seeing a 20 percent and sometimes 30 percent compound annual growth rate," said Elliot, in an interview with CRN. "When you're in a rapid growth phase there is room and success for multiple participants, which is why there's so many companies [who made the quadrant] … As it matures, then you will see the organic growth slow and companies start competing more for new business. We do expect to see market consolidation, but it's still a little early."