Collaboration Market-Share: The Big Picture

According to second-quarter 2016 revenue figures from Synergy Research Group, Cisco remains the market-share leader at 14 percent but Microsoft is right on its heels with 13 percent. Cisco's lead, however, has declined from the end of 2015, in which it owned 16 percent of the total market while Microsoft held the same 13 percent share.

The overall collaboration market grew to over $9.2 billion for the quarter, a 4 percent increase year over year. The hosted and cloud segments grew 11 percent, while the premise-based space declined 4 percent compared with a year ago.

"The hosted/cloud segments keep on growing, while the premise-based segments continue to decline," said John Dinsdale, chief analyst and managing director at Synergy.

CRN compares second-quarter revenue and market share of the two leaders, as well as third-place player Avaya.