A New Leaf

Master agent Telecom Brokerage Inc. in February brought on Vanessa Byrd as a national channel manager.

Byrd is no stranger to the master agent scene. She joins the Chicago-based company's management team after working for Telarus for the past five years as the master agent's partner relationship manager and regional vice president. She has seen the telecommunications industry evolve first-hand, and is eager to help more partners boost their recurring revenue streams.

Byrd sat down with CRN and shared her plans to grow TBI's Mid-Atlantic presence, to evangelize about the importance of education surrounding new technologies, and to recruit more agent, VAR and MSP partners. Here's what she had to say.