7 Hot UC And Video Products Debuting At Enterprise Connect 2018


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8x8 Combines UC, Collaboration, Contact Center Products Into One Data-Aware Platform

Cloud communications provider 8x8 showed off its X Series, a platform that combines communication, collaboration and contact center products in one place, giving businesses better context in which to make decisions and improve customer experience, the provider said.

The X Series gives businesses one workflow and analytics engine inside one voice, meeting, team collaboration and contact center solution, rather than several siloed solutions that many businesses rely on today. 8x8 owns all the underlying technologies, so the provider has been able to design and secure the X Series platform from end to end.




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