CRN Interview: HPE Aruba Channel Chief Harold On New Competencies, The Importance Of Openness And The Ascent Of The Customer Experience


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Core Competency

With the introduction of the NetInsight network analytics offering, as well as its coming SD-WAN rollout, Jim Harold, North America channel chief of Aruba, a Hewlett Packard Enterprise company, said the company is making things simpler so it can realize growth in its partner program.

The Santa Clara, Calif., company unveiled a new competency for partners during its Atmosphere conference in Las Vegas last week, and Harold said the effort allows HPE Aruba to bring training and enablement across its partner base in a uniform way.

The new competency is in HPE Aruba's Instrospect user entity behavioral analytics offering, Harold said, and partners that make the investment in earning the competency will be rewarded with a back-end rebate of between 10 percent and 16 percent.

The effort is part of HPE Aruba's overarching drive to help partners focus on open, API-driven solutions that emphasize the customer experience, Harold said.

What follows is an edited excerpt of Harold's conversation with CRN.



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