Beating Video Fatigue
Video conferencing and collaboration solutions have been on the market for more than a decade, but it took a global pandemic to move these offerings from a “nice to have,” to an “absolutely need to have” in the enterprise.
Cisco Systems was one of the vendors that has stood out as a leader in the meeting space with its popular Webex platform. In the beginning, the tech giant was focused on getting Webex into the hands of more enterprise customers to help these businesses stay up and running. As the year progressed, it became more about ensuring secure meetings and developing new features to help remote workers stay as productive as possible. The Cisco Webex team has unveiled more than 400 new or upgraded features in the last six months.
The hard work on developing the video conferencing platform is paying off. Today, Cisco Webex has more than 600 million monthly users globally and is connecting 6 billion calls per month, the San Jose, Calif.-based company told CRN.
However, the focus of Webex has shifted slightly. The future of work is going to be a hybrid model, with some people at home and some people in the office. As a result, the Webex team is working on features to keep employees safe and healthy in the office, while keeping them engaged and connected when in the home office.
From enhancing its user interface, to offering AI-powered noise cancellation and real-time translation in more than 100 languages, here are a handful of the latest Cisco Webex features that solution providers should know about.